Job Description

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.

About The Role

When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey.

When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service.

We are seeking dedicated and enthusiastic Full-Time Baristas to join our Fresh Baguette Penn Quarter bakery cafe (575 7th St NW, Washington, DC 20004). This hourly position is perfect for someone with a passion for coffee, baked goods, and creating memorable customer experiences. In this role, you will embrace Fresh Baguette’s core values—Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Orientation—while thriving in a fast-paced environment and continuously seeking opportunities for personal and professional growth.

What You'll Do

• Provide friendly and prompt customer service with a warm and inviting presence.
• Become an expert on Fresh Baguette’s menu offerings and communicate product details effectively to customers.
• Follow recipes according to standard and prepare high-quality coffee, sandwiches, salads, and other menu items with care.
• Handle cash and credit transactions at the register in a fun, efficient, and accurate manner.
• Serve a variety of baked goods, breads, and pastries to enhance the customer’s experience.
• Maintain store safety, sanitation, and proper food storage practices at all times.
• Address and resolve customer complaints professionally, ensuring satisfaction and loyalty.
• Pay close attention to the display of products throughout the day, ensuring they are visually appealing.
• Keep the store clean and well-prepped, including execution of closing tasks and preparation for the next day.

Benefits

• Compensation: Our baristas typically make 21.00$ / hour to 22.00$ / hour including tips
• Base pay starts at 12.00$ / hour with room for growth
• Paid Time Off for full-time employees
• Health Insurance after 90 days for full-time employees
• 40% Employee Discount
• Paid Training
• No late nights
• 401K and 401K Match
• Free Lunch
• Anniversary Gift Card
• Exciting growth potential

Shifts:

• Our shifts typically start as early as 6am and end as late as 7pm, 7 days per week.
• Morning shifts: 6:00AM-1PM
• Afternoon shifts: 1:00PM-7PM
• 6-8 hour shift
• 5 Days a week including Saturday and Sunday

Qualifications

• A minimum of 1 year of experience in a customer-facing role, preferably in the food and beverage or hospitality industry.
• A passion for coffee, baked goods, and creating positive customer experiences.
• An ability to thrive in a fast-paced environment while maintaining focus and attention to detail.
• Strong interpersonal skills and a friendly, people-oriented demeanor.
• Commitment to living by Fresh Baguette’s core values: Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Orientation.
• Willingness to learn and grow in a dynamic work environment.

Requirements

• Authorization to work in the U.S. without sponsorship
• High school diploma or equivalent (GED) required
• Open availability to work a variety of shifts, including weekends, mornings, afternoons
• Availability to work during peak busy periods such as Holidays - Thanksgiving, Christmas, New Years, etc.
• Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a fast-paced retail environment.
• Proficiency in English with excellent communication skills.
• Reliable transportation to work

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