Benefits: 401(k) matching Employee discounts Health insurance Training & development Kitchen Director - $20-$22/hr - Church Street Location - Downtown Nashville Role Summary Work with the Director of Operations in pursuit of excellence in BOH Operations. Specifically, this role is a leader and critical component in ensuring that the Ghost Kitchen operations are successful in the following areas: Financial Stewardship management through Food Cost, Labor Cost, and Repairs & Maint. Back of House Staffing and Operations Leadership and People Development of Back of House Team Vision and Service Model compliance throughout all areas of oversight. General Responsibilities: Develop a restaurant culture of growth and hospitality minded team members and leaders. A culture of product knowledge, stewardship, excitement, and generosity. Incorporate this into training, ongoing development, communications, and everyday culture. Ensure stewardship systems are taking place throughout the restaurant. Create a center of excellence for the kitchen by creating, leading, and implementing systems that will be the standard for innovation and high-performance teams throughout Chick-fil-A. Formulate strategies to improve the performance of staff, quality of food, and speed of service. Create, maintain and approve all schedule and shift changes among BOH Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no-shows. Execute systems consistent with Chick-fil-A standards and expectations for maintenance, repair, and cleaning of kitchen. Working with Director of Operations during the hiring process, completing resume screening, interviews, and reference checks as necessary. Perform discipline for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations. Ensure Team Leaders are performing discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook. Drive sales growth mentality and encourage creativity and innovation throughout the business. Create, maintain and approve all schedule and shift changes among Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows. Ensure and coach Team Members/Leaders to consistently follow all processes and procedures. Skills: Strategic thinker, Goal-oriented, Tech-savvy Great communicator both in handling difficult situations and a diverse team. Mature, dependable and results-oriented Very detailed oriented & keenly observant Professional marketing or communications experience Maintains a number of business and professional community contacts Self-starter, creative, and flexible Ability to work well with the public/network Good business sense, achiever Good written/verbal communicator Strong project/time management skills Unquestionable integrity and represents Chick-fil-A well Passionate about building relationships with clients Able to work well independently and in a team environment Servant spirit with a strong sense of stewardship Preferred qualifications : Bachelor's degree Experience as a leader in foodservice operations Years of Experience: 2 Bilingual: English and Spanish This is a full-time position. This person must be skilled in time management. This person must be self-directed and highly organized. #J-18808-Ljbffr Chick-fil-A
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