** Parking Enforcement Driver**
**Job Category****:** Customer Service **Requisition Number****:** PARKI002038 Showing 1 location **Job Details**
**Description**
**Knowledge and Experience:**
Must have held a valid Drivers License for at least 2 years
Experience with using standard IT systems (Word, Excel, Teams etc)
Previous experience in a customer service role would be desirable
Previous experience of working in a role involving vehicle driving would be helpful
**Skills:**
Be able to read, write and verbally communicate in English
Sit for long periods
Currently holds a valid Drivers License in state of residency
Strong sense of customer service
Driving record must meet company standards
Ability to create relationships with customers
Time management & problem-solving skills
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Ability to report parking violations, maintenance issues etc via company reporting tools
**Key Accountabilities:**
Complete allocated vehicle route between parking lots safely within allowed times
Complete checks of parking lots in allocated time using vehicle cameras and manually report violations of the accessible, bike, or shared space policies etc.
Report any maintenance issues using reporting system for follow up
Assist with parking payment issues, concerns or technical difficulties when encountered at parking lots
Assist with additional customer service and parking management duties as directed by supervisor
Responsible for keeping the vehicle fueled and in a presentable condition.
**Additional Statements:**
**Drug and alcohol screening:** Employment contingent upon passing pre-employment drug and alcohol screen. Also contingent upon receiving a favorable background check. Must pass a physical examination.
**Safety commitment:** Safety is a way of life at Keolis. By placing safety first, we ensure the well-being of our employees, customers and communities. Together we can become the most successful transportation company in the world.
**Environmental commitment:** Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
**EEO statement:** Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
**ADA Reasonable Accommodation:** Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations.
**Disclaimer and closing statement:** The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
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