Job Description

Library Assistant Position

The Library at Westfield State University seeks application for a part-time Library Assistant. This position will assist library staff with supervision of operations at the library service desk, including assisting patrons to find information; supervising student employees; managing the service desk; charging and renewing items for patrons; circulating interlibrary loans; maintaining and reporting statistics; and following Ely Library policies and procedures. Monitoring the library. Library Assistants will work with student assistants, campus security and facilities to ensure a safe and effective environment for patrons. This includes reporting safety, security, or emergency situations to the Campus Police and/or the Westfield Police Department and monitoring the use of library spaces and group study rooms. Other duties may be assigned by the Head of Access Services.

Required Qualifications:

• High school diploma or equivalent
• The ability to work diligently and independently without direct supervision
• Help foster a welcoming and inclusive atmosphere respectful of diversity
• Work in a team environment
• Responsibly supervising others
• Enjoy interacting with patrons and adapting to serve their needs in a calm, respectful, and courteous manner
• Produce detail-oriented work to meet deadlines
• Exercise judgment and leadership if/when responding to emergency situations
• Sit or stand for extended periods of time
• Lift up to 40 lbs., and push/pull library carts full of books

Preferred Qualifications:

• A bachelors degree or coursework in library science
• Experience in the public service area of a library, preferably at a college or university
• Experience using automated library systems, preferably OCLC WorldShare Management; Knowledge of LC call number system
• Experience supervising student and/or part-time employees or experience in a busy office environment or customer service setting

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