Job Description

Site Procurement Operations Center (SPOC) Specialist

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

Business Area: Operations - Procurement

We make sure Amazon gets value for money every time it buys non-inventory goods and services for its Fulfillment Centers (FCs) and corporate business. It's a fast-paced operation that supports growth and change, works with every department and is driven by Key Performance Indicators - and there's plenty of healthy competition. We work individually and as part of teams, meeting regularly to cement our relationships and approach.

The Site Procurement Operations Center (SPOC), reporting into the Global Procurement Organization (GPO), ensures that Amazon gets value for money for non-inventory goods to provide the Fulfillment Centers with the necessary shipping supplies they need to operate smoothly. The team has two divisions: North America (NA) and Europe (EUK). As a supply chain specialist, you will provide functional support to a group of Fulfillment Centers (FCs) for all aspects of procurement. This includes securing the constant flow of packaging goods and services, supplied at the best overall value to the business on a day to day basis, Blanket Purchase Order management, Key Performance Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support, and escalation management. SPOC currently provides these services for ~1200 sites across 14 countries.

SPOC NA is a 24/7 team (shifts both days and nights) supporting Operations & the Field Procurement team and follows Amazon Corporate guidance for five days spent working in our office in Tempe, Arizona. Based on business need, our Specialists are slotted into different shifts. You may be required to work Days, Nights or Weekends. You must be open to any shift.

Key job responsibilities

• In partnership with the Supply Chain Leadership, provide support for the fulfillment centers, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, procurement transaction and expediting support
• Develop deep knowledge of non-inventory items and align with like buildings to drive best practices
• Ensure best practices are being shared and implemented
• Work in partnership both internally and with suppliers to develop innovative solutions to provide Supply Chain support to the Operations network
• Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.
• Partner with Accounts Payable, Suppliers and various internal teams to ensure timely resolution of vendor payment issues

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• High school or equivalent diploma or equivalent professional or military experience
• 1+ year working in data analysis and formula creation in Microsoft Excel
• 1+ year working with Microsoft Outlook management and rule creation
• Key performance indicator (KPI) reporting experience in operations
• Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays on-site in Tempe, Arizona

Preferred Qualifications

• Completed Bachelor's Degree in Supply Chain Management, Business Administration, Engineering, IT, or related field
• Strong experience in the following Procurement domains: Materials Management, Logistics, Supply Chain Operations, and/or Shipping Supplies
• Experience in supplier/ vendor relationship management
• Understanding of ERP and/or MRP systems (such as Oracle, SAP, Coupa, etc)
• 1+ year of inventory planning/forecasting experience
• Experience as a Non-Inventory Receiver or Stores Coordinator
• Any additional sourcing and/or purchasing competencies would be advantageous

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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