Job Description

The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 800 slot machines, 80 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.

PRIMARY RESPONSIBILITES:

• Deal one or more Game Types proficiently; including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variations
• Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchange cash or markers for chips; collect losing bets, pays winning bets, and collect commission based on game dealt
• Communicate verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game
• Notify supervisor immediately of all mistakes or claims and makes resolution only at the direction of the supervisor
• Verbalize player instructions, card totals, results or any other information as required in the procedures of each game
• Maintain a helpful and courteous atmosphere on the game
• Promote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries; resolve guest complaints within scope of authority; otherwise refer the matter to management
• Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Perform other job‐related duties as requested

EXPERIENCE, EDUCATION, AND CERTIFICATIONS:

• High school diploma or equivalent
• One (1) year dealing multiple table games experience working in a similar resort setting
• Work varied shifts, to include weekends and holidays
• Six (6) months of dealing multiple table games experience
• Bilingual
• 2 core games plus carnival games offered
• Gaming Registration

SKILLS:

• Able to effectively communicate in English, in both written and verbal forms
• Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
• Ability to multi‐task and work well in a fast paced, team‐oriented environment
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.

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